Contact Us

Office Hours

OCYA offices are open Monday to Friday from 8:15 a.m. to 4:30 p.m. Our offices are closed for lunch from 12 to 1 p.m., and are closed on all Statutory Holidays.

• All calls to our office are important and we will return messages left on our voicemail systems as soon as possible during regular business hours.
• You can also reach us by email at: ca.information@ocya.alberta.ca

It is important to know that our office does not investigate reports of child abuse or neglect.  If you are concerned that a young person is being abused or neglected please call: – Crisis at (780) 422-2001 or at (800) 638-0715 – Calgary SSRT at (403) 297-2995

Technical Issues: If you experience technical issues on this website, please contact OCYA.SystemSupport@ocya.alberta.ca

Office Locations

North Office

Call: (780) 422-6056

Toll-free: (800) 661-3446

Fax: (780) 422-3675

#600, 9925 109 Street NW

Edmonton AB T5K 2J8

South Office

Call: (403) 297-8435

Toll-free: (800) 661-3446

Fax: (403) 297-4456

#2420, 801 6 Avenue SW

Calgary AB T2P 3W3

Media Inquiries

Stephanie Shantz

Communications Manager

Email: stephanie.shantz@ocya.alberta.ca

Call: 780-218-9429

OCYA Complaints Policy

If you have a complaint or other concern, click here to see our complaints policy.