The Office of the Child and Youth Advocate (OCYA) maintains this website to help the public find information about the OCYA, its programs, and its services. The OCYA is committed to ensuring your privacy while you visit the site.
When you visit this website, our web server automatically collects a limited amount of standard information essential to the operation and evaluation of the OCYA website. This information includes:
This information helps us assess our information services and is used only for this purpose. It is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act.
This information is not used to identify individuals who come to the website. None of this information is disclosed to other public bodies or individuals.
The only information collected that is used to identify you is information you give voluntarily. When you submit a question or comment, you may be asked for your name, e-mail address, or other information.
This information is only used to process and respond to your question or comment, or to provide the e-mail update service, and is collected in compliance with section 33 (c) of the Freedom of Information and Protection of Privacy (FOIP) Act. This information is not disclosed except to authorized personnel who need it to answer your question or who manage the e-mail update list.
The personal information you submit is secure once it reaches the OCYA server. In transit between your computer and the server, however, it may not be secure. If you would prefer to raise a comment or question in person, please call 1-800-661-3446, toll free in the province of Alberta.
A cookie is a file placed on your hard drive with your temporary Internet files while you are visiting a website. We use cookies to track how visitors use our site. We do not store personal information in cookies, nor do we collect personal information from you without your knowledge as you browse this site. We do use cookies to aid in the collection of anonymous statistical information such as browser type, screen size, traffic patterns and pages visited. This information is then used to improve our service to you. If you wish, you may change the settings on your web browser to deny cookies or to warn you when cookies will be deposited.
The OCYA computer network uses software to monitor unauthorized attempts to upload or change information, or damage the service we provide. No attempt is made to identify users or their usage patterns except during law enforcement investigations.
For more information about any of the policies described above, please contact:
The Office of the Child and Youth Advocate
Web Support
Phone: (780) 422-6056 (Edmonton)
Toll-free in Alberta: (800) 661-3446
E-mail: OCYA.SystemSupport@ocya.alberta.ca
